How May We Help You?

FAQ

We provide answers to the most frequently asked questions in our FAQ. If you don't see the answer to your question below, kindly contact us at customersupport@weed-deals.com. Our customer service representatives will be happy to assist you further.

Ordering

  1. Register through our Sign Up page and fill out information box.

Q. How do I place an order with Weed-Deals? *Sorry minimum order $100.00*

A. Don’t worry! Ordering from us is easy. Follow these easy steps.

  1. Register or sign in to your account.
  2. Tour the shop to choose your desired products, next add them to the cart.
  3. Continue to cart,  review your items, double-check that they are correct, apply coupon codes. (apply FAQ10 towards your next order for 10% off)
  4. Proceed to checkout, fill in the shipping address information for the order to be delivered (if a signature is required or specific delivery instructions) with the shipment, please leave a comment in the order notes.
  5. Review the information. Click the “Place Order” button.
  6. Provided after checkout is an invoice with your order number.
  7. With the order number provided, send an Interac e-Transfer to emtsecure@protonmail.com
  8. *Use your ORDER # as your security question and GOGREEN for your security answer*
  9. Please allow up to 24 hours for your E-transfer to be accepted (48 hours on weekends)
  10. After accepting payment, a confirmation email will notify you. The order is then placed into processing while the items prepare for delivery.
  11. Allow one business day to complete processing. Afterwards, you will receive an email with a tracking number to confirm your order is now out for delivery *Trace the parcel with the tracking number provided*

Any more further concerns, please feel free to reach out to our customer service team, where we will be happy to answer any questions.

After we receive your order, if you wish to edit your order or address please contact us and we will happy to make the changes.

  • email at customersupport@weed-deals.com

Customer satisfaction is one of our main priorities. Please contact us, or speak with one of our live agents, and we will certainly resolve the problem.

  • Yes we do offer bulk
  • Browse our shop Bulk Cannabis category where you will find a very large and affordable selection.
  • If you would like to purchase a large order of bulk and would like to discuss a customer order and possible larger discount  please contact us at bulk@weed-deals.com

Payment

We accept payments with Interac e-Transfer,  Bitcoin and Ethereum if you have any questions regarding payments please e-mail us at info@weed-deals.com.

$15 shipping fee applies to orders less than $200. All orders $200+ qualify for FREE shipping.

No, all of our prices for products are final.

  1. Log in to your online bank institution and select the Interac e-transfer option
  2. Add a new recipient with the name Interacup and email address interacup@gmail.com
  3. Use the order number you are purchasing for the security question (*example* order #12011).
  4. Make the security answer Canada (this password is NOT case sensitive).
  5. Add the total price for your order.
  6. Send payment.

Shipping, Handling & Tracking

We vacuum-seal all package eliminating any odor. In addition, we discreetly package every order for maximum privacy.

After receiving payment for your order, we will ship your package within 24 hours!

Each order is sent with express shipping, ensuring you get your package within 48 hours.

We only ship within Canada.

You’ll receive an e-mail with your tracking number once Canada Post receives your package. Please allow up to 24 hours for your tracking number to appear in their system.

Your package is still on its way! Occasionally your package may not get scanned until it reaches your destination.

It’s simple, navigate to your account dashboard and click addresses. You can edit your details here.

Please leave a note that says “Do not safe drop”  at checkout under “Order Notes” at the bottom of the page.

Contact Our Customer Support Team

If you couldn’t find the answer to your question in our FAQ, please contact our live chat agent or email us at info@weed-deals.com for further assistance.